.inbox-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:18px}.inbox-shell{display:grid;grid-template-columns:minmax(260px,34%) minmax(0,1fr);gap:16px;min-height:620px}.inbox-list,.inbox-thread{min-width:0}.inbox-list .panel,.inbox-thread .panel{height:100%}.inbox-toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}.inbox-conversations{display:flex;flex-direction:column;gap:8px;max-height:640px;overflow:auto;padding-right:3px}.inbox-row{width:100%;text-align:left;border:1px solid var(--line);background:var(--panel-2);border-radius:14px;padding:12px;cursor:pointer;color:inherit}.inbox-row:hover,.inbox-row.active{border-color:var(--accent);box-shadow:0 0 0 1px color-mix(in srgb,var(--accent) 35%,transparent)}.inbox-row-head{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}.inbox-row strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-row small{display:block;margin-top:5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-channel{font-size:11px;text-transform:uppercase;letter-spacing:.06em}.thread-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start;border-bottom:1px solid var(--line);padding-bottom:14px;margin-bottom:14px}.thread-meta{display:flex;gap:7px;flex-wrap:wrap;margin-top:7px}.thread-messages{display:flex;flex-direction:column;gap:10px;min-height:260px;max-height:440px;overflow:auto;padding:4px 2px 12px}.bubble{max-width:82%;border-radius:16px;padding:10px 12px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}.bubble.customer{align-self:flex-start;background:var(--panel-2);border:1px solid var(--line)}.bubble.employee,.bubble.ai{align-self:flex-end;background:color-mix(in srgb,var(--accent) 14%,var(--panel-2));border:1px solid color-mix(in srgb,var(--accent) 35%,var(--line))}.bubble.system{align-self:center;max-width:94%;font-size:12px;color:var(--muted);background:transparent;text-align:center}.bubble small{display:block;margin-top:5px;color:var(--muted);font-size:11px}.composer{border-top:1px solid var(--line);padding-top:14px;margin-top:4px}.composer textarea{min-height:86px;resize:vertical}.composer-actions{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap;margin-top:8px}.inbox-blocker{margin-top:10px}.inbox-empty{min-height:300px;display:grid;place-items:center;text-align:center;color:var(--muted)}.new-text-grid{display:grid;grid-template-columns:1fr auto;gap:8px}.consent-opted_in{border-color:color-mix(in srgb,#34c759 45%,var(--line))}.consent-opted_out{border-color:color-mix(in srgb,#ff453a 45%,var(--line))}.delivery-failed,.delivery-undelivered,.delivery-unknown{color:#ff9f0a}.delivery-delivered{color:#34c759}.sms-settings details{margin-top:10px}.sms-settings .form-grid{margin-top:12px}.quick-replies{display:flex;gap:6px;flex-wrap:wrap;margin:8px 0}.quick-replies button{font-size:12px}.thread-actions{display:flex;gap:7px;flex-wrap:wrap}.inbox-count{min-width:28px;text-align:center}@media(max-width:820px){.inbox-shell{grid-template-columns:1fr}.inbox-list.is-hidden-mobile{display:none}.inbox-thread{min-height:0}.thread-mobile-back{display:inline-flex}.inbox-conversations{max-height:none}.thread-messages{max-height:52vh}.bubble{max-width:90%}.inbox-head{flex-direction:column}.new-text-grid{grid-template-columns:1fr}}@media(min-width:821px){.thread-mobile-back{display:none}}